About Us
The solution for costumer service
We are Healthbot, a technology company that provides comprehensive service and scheduling solutions for the service industry. Founded in 2015, our journey began with the mission to solve a significant challenge in healthcare: appointment scheduling inefficiency. We recognized that the increasing use of online communication channels by patients was leading to a significant loss of appointments, and our solution was designed to reverse this trend.
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Today, Healthbot is proud to be a trusted partner for doctors, clinics, and hospitals, with a platform that ensures every patient is served and every appointment is successfully booked.
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Our team is composed of professionals who are passionate about technology and innovation, with an approach centered on the customer and the search for solutions that truly make a difference. In 2025, we are taking our successful model to new sectors, committed to solving customer service challenges across various industries and helping businesses grow sustainably and efficiently. Our story is one of innovation, and our future is one of expansion and shared success.
Our Story
Healthbot was founded in 2015 in Brazil, born from a crucial need identified by a group of doctors, including Alexander Rolim and Matheus Grooner. They saw a persistent and growing problem in the healthcare sector: the loss of countless appointments and patient inquiries. In today's digital age, patients reach out to doctors, clinics, and hospitals through multiple online channels, making it humanly impossible for a single human attendant to manage all these simultaneous demands.
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It was to solve this very gap that Healthbot was created, offering a complete and innovative solution. Our initial goal was to serve doctors, clinics, and hospitals, ensuring no patient ever missed the opportunity to book an appointment due to a lack of agile and efficient service.
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With our solution, we transformed how patient service is handled by digitizing and optimizing the scheduling process. In 2025, building on a solid foundation and the experience we gained in the healthcare sector, Healthbot is expanding its operations to other areas of the service industry. Our vision is clear: to bring our expertise in customer service and problem-solving to a vast and limitless market, with a focus on enhancing the client experience and ensuring profitable growth for your business.
